STORE POLICY
Customer Care
At Doganic, we treat every customer like part of our pack. Whether you're browsing for the first time or returning for more healthy treats, we’re here to help. We’re passionate about delivering not just organic dog treats, but also exceptional service.
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If you have questions about an order, ingredients, shipping, or anything else, feel free to reach out to us at info@doganic.com. We typically respond within 1 business day.
We welcome feedback and are always looking for ways to improve your experience—because your satisfaction (and your pup’s tail wags) matter most.
Privacy & Safety
We respect your privacy and are committed to protecting your personal information.
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Your Data Is Secure: Any information you provide (such as name, address, or payment details) is encrypted and securely processed. We never share, sell, or rent your personal data to third parties.
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Third-Party Services: We only partner with trusted, secure third-party providers (e.g., payment processors, shipping platforms) to complete your orders safely.
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Marketing Consent: If you subscribe to our newsletter, you’ll only receive updates about new products, special offers, or pup-friendly tips—and you can unsubscribe at any time.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments